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Webshop +32 (0)3 386 05 54 - Mo. - Fri. 8:00 - 16:00

Address

MM Brown Deutschland GmbH
(Part of the Gudrun Group)
Eschborner Landstrasse 55

D-60489 Frankfurt am Main


Contact

Phone: +32 3 386 05 54

E-Mail: info@chocolissimo.be
URL: www.chocolissimo.be



Online complaint resolution

European Commission platform on out-of-court complaint resolution: : http://ec.europa.eu/consumers/odr

In accordance with the provisions of the Consumer Code, an amicable settlement also applies to cross-border consumer disputes. If the client wants to use the service of such a mediation, he can consult the website of the commission of evaluation and control of the mediation of the consumption (http://www.economie.gouv.fr/mediation-conso/commission).

This website provides, in particular, the details of the European Consumer Center France and information on how the consumer can benefit from the out-of-court settlement of such cross-border disputes.

If the customer wants to use the mediation service during a dispute with the seller, he must first contact the seller in writing. The mediator's service can only be entered when an agreement with the seller has not been reached.

       Copyright

The content and works on these pages created by the site operators are subject to German copyright law. Copying, editing, distribution and any form of exploitation outside the limits of copyright requires the written permission of the author or creator. Downloads and copies are only permitted for private and non-commercial use. Since the content is not created by the operator, the copyright of the third party is considered. Third party contributions are marked as such. If you are aware of copyright infringement, we ask for formal proof. Upon notification of violations, we will remove its contents immediately.

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